Frequently Asked Questions
Everything you need to know about your Strauss shopping experience.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these against your favorite well-fitting garments to ensure the perfect Strauss fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Exchanges are free, while returns for a refund may incur a small processing fee.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Are your materials sustainably sourced?
Strauss is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled fibers, and we work exclusively with fair-trade certified factories.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days, and duties are calculated at checkout.
How should I care for my Strauss garments?
To maintain the longevity of your pieces, we recommend washing in cold water and laying flat to dry. Specific care instructions are located on the inner label of every garment.